Contact SideBay

SideBay is a product of and is operated by Ironforge Studios in Springfield, Illinois.

Account, billing, or technical support

Email quotes@ironforge-studios.com. Include your shop name, account email, and a short description of the issue. Do not send passwords, payment-card details, or customer records that are not needed to resolve the request.

Repair customers

SideBay supplies software to independent repair shops. Questions about a repair, estimate, invoice, warranty, or refund should be directed to the shop named on the document or message you received.

Response time

We aim to respond to support requests within two business days. Urgent vehicle or safety concerns must be directed to a qualified repair professional or emergency service—not SideBay support.